BNB55 Privacy Policy

1 Introduction

BNB55 (referred to as "we", "us" or "the platform") operates the online sports betting and casino platform available at bnb55.onl. This Privacy Policy explains how BNB55 handles personal data collected from users — referred to as "you" or "the player" — who register and use the platform.

The platform is designed for Pakistan players and processes transactions in PKR. When you register a BNB55 account, deposit funds via JazzCash, Easypaisa, Raast or bank transfer, place a bet or play a casino game, you are sharing personal and financial information with us. This policy is your full guide to how that information is handled.

By registering on BNB55 and accepting our Terms and Conditions, you confirm that you have read and understood this Privacy Policy and consent to the data processing activities described within it.

2 Data We Collect

BNB55 collects several categories of personal data in the course of operating your account. The table below summarises the main data categories and why each is collected.

We do not collect sensitive personal categories such as health data, biometric data or political opinions. Data collected is limited to what is necessary for the platform to function and for us to meet our obligations.

3 How We Collect Your Data

BNB55 collects personal data through several channels:

• Registration: When you create a BNB55 account, you provide your name, date of birth, email and phone number directly.
• Verification: When you submit identity documents for account verification, we collect and store the information contained in those documents.
• Deposits and withdrawals: When you make a PKR deposit or request a withdrawal via JazzCash, Easypaisa, Raast or bank transfer, financial transaction data is collected and recorded.
• Platform activity: Bets placed, games played, bonuses claimed and session activity are logged automatically as part of normal platform operation.
• Technical data: Your IP address, device identifiers and browser information are collected automatically when you access the platform.
• Support interactions: If you contact BNB55 support via chat or email, the content of that communication is recorded for the purposes of resolving your query.

4 How We Use Your Data

Personal data collected by BNB55 is used for the following purposes:

• Account operation: To create, maintain and manage your BNB55 account, process login requests and keep your balance and activity records accurate.
• Transaction processing: To process PKR deposits from JazzCash, Easypaisa, Raast and bank transfer, and to process withdrawal requests to your verified payment method.
• Identity and age verification: To confirm that you are 18 or older and that the account is registered under your real identity, as required under our 18+ policy.
• Security and fraud prevention: To detect and prevent unauthorised account access, duplicate registrations, bonus abuse, money laundering and other prohibited activities described in our Terms and Conditions.
• VIP programme management: To calculate your VIP points, determine your tier status and apply the correct tier benefits to your account.
• Responsible gaming: To monitor account activity patterns for signs of problematic gambling behaviour, apply deposit limits you have set, and enforce any self-exclusion periods you have activated.
• Customer support: To respond to your queries, resolve disputes and provide assistance with account issues.
• Platform improvement: Aggregated and anonymised activity data may be used to identify platform performance issues, improve game and betting market offerings and optimise the user experience for Pakistan players.
• Legal and compliance obligations: To retain transaction records as required, respond to lawful requests from authorities and meet any applicable record-keeping obligations.

BNB55 does not use your personal data for automated profiling that produces legal or similarly significant effects without human oversight. Responsible gaming monitoring involves human review when patterns of concern are identified.

5 Sharing of Personal Data

BNB55 does not sell your personal data. We do not share your personal information with third-party marketers. In certain limited circumstances, your data may be shared with the following categories of recipient:

• Payment processors: When you deposit or withdraw funds, transaction data is shared with the relevant payment provider (JazzCash, Easypaisa, Raast or your bank) as necessary to complete the transaction. These providers have their own privacy policies governing how they handle this data.
• Casino game providers: Live casino and slot game providers receive limited session data (such as bet amounts and game round identifiers) necessary for game operation and dispute resolution. These providers do not receive your identity documents or full financial data.
• Security and fraud detection services: IP addresses and device fingerprinting data may be processed by security service providers to detect account abuse, bot activity and fraud. These services process data on behalf of BNB55 and are bound by data processing agreements.
• Legal authorities: BNB55 may be required to disclose account and transaction information in response to a lawful request from a relevant authority. We will notify you of such disclosures where we are legally permitted to do so.

6 Payment Data & PKR Transactions

Because BNB55 operates as a PKR-native platform, payment data handling is particularly important to understand clearly. When you deposit or withdraw via JazzCash, Easypaisa, Raast or bank transfer, the following applies:

• Your mobile wallet account number or bank account details are recorded against your BNB55 account for the purpose of verifying that deposits and withdrawals are made to and from accounts in your name.
• Full payment credentials — such as JazzCash PINs or banking passwords — are never collected or stored by BNB55. These are entered directly on the payment provider's own interface.
• Transaction amounts, dates, reference numbers and payment method identifiers are stored as part of your account transaction history.
• This transaction history may be reviewed by BNB55 security teams in cases of suspected fraud, duplicate accounts or unusual activity patterns.

7 Data Retention

BNB55 retains personal data for as long as your account is active and for a period after account closure as required to meet legal obligations and resolve any outstanding disputes.

• Active accounts: Personal data is retained for the full duration of your account's existence on BNB55.
• After account closure: Transaction records and identity verification data may be retained for a period following account closure to comply with financial record-keeping requirements and to handle any post-closure disputes or chargebacks.
• Support communications: Chat and email support records are retained for a period after the relevant query is resolved, for training and dispute purposes.
• Anonymised data: Aggregated platform usage data from which individual users cannot be identified may be retained indefinitely for platform improvement purposes.

When retention periods expire, personal data is securely deleted or anonymised. You may request early deletion of your data by contacting support, subject to any overriding legal retention requirements that prevent immediate deletion.

8 Security Measures

BNB55 takes the security of your personal data seriously. The following measures are in place to protect your information:

• Encryption in transit: All data exchanged between your browser or device and BNB55 servers is transmitted over encrypted HTTPS connections.
• Encryption at rest: Sensitive data stored in BNB55 databases — including identity documents and payment method records — is encrypted at rest using industry-standard algorithms.
• Access controls: Personal data access within BNB55 is limited to team members who require it to perform their specific role. Broad internal access to personal data is not granted.
• Fraud monitoring: Automated and manual fraud monitoring systems review account and transaction activity to detect and block unauthorised access attempts.
• Breach response: In the event of a data breach that affects your personal information, BNB55 will notify affected users and take prompt action to contain and remediate the breach.

While BNB55 maintains robust security measures, no online platform can guarantee absolute security. You are responsible for maintaining the security of your account credentials and should contact support immediately if you suspect your account has been compromised.

9 Cookies

BNB55 uses cookies — small data files stored on your device by your browser — to support platform functionality. The cookies used on BNB55 fall into two categories:

• Essential cookies: These are required for the platform to function. They keep your session active while you are logged in, remember your account preferences and support security features. The platform cannot function correctly without these cookies.
• Analytics cookies: BNB55 uses anonymised analytics data to understand how players navigate the platform — for example, which sections are visited most frequently. This data is aggregated and does not identify individual users.

BNB55 does not use advertising or tracking cookies that follow your activity across third-party websites. You can control cookie settings in your browser, though disabling essential cookies will affect platform functionality including your ability to stay logged in.

10 Your Rights Over Your Personal Data

As a BNB55 account holder, you have the following rights in relation to the personal data held on your account:

• Right to access: You may request a copy of the personal data BNB55 holds about you at any time. We will respond to access requests within a reasonable timeframe after verifying your identity.
• Right to correction: If any personal data held on your account is inaccurate or outdated, you may request that it be corrected. For name corrections, identity verification documents will be required.
• Right to deletion: You may request deletion of your personal data when closing your account. Deletion will be carried out subject to any legal retention obligations that require us to maintain certain records.
• Right to restrict processing: In certain circumstances, you may request that we limit how we process your personal data — for example, while a correction request is being reviewed.
• Right to object: You may object to processing of your personal data for analytics or platform improvement purposes. Objections to processing that is strictly necessary for account operation cannot be actioned while your account remains open.

To exercise any of these rights, contact BNB55 support with your account details and a clear description of your request. We will verify your identity before acting on any data rights request.

11 Minors and the 18+ Policy

BNB55 does not knowingly collect personal data from individuals under the age of 18. The platform is strictly for adult use. If it comes to our attention that a registered account belongs to a minor, the account will be closed immediately, all funds will be forfeited and any personal data associated with the account will be deleted.

If you are a parent or guardian and believe a minor in your household has registered on BNB55, please contact our support team immediately using the contact details at the bottom of this page. We will investigate and act promptly.

12 Changes to This Privacy Policy

BNB55 may update this Privacy Policy from time to time to reflect changes in platform operations, legal obligations or data handling practices. When material changes are made, the updated policy will be published on this page with a revised effective date.

For significant changes — for example, if we were to introduce a new category of data collection or a new type of data sharing — we will notify registered account holders by email where possible. Continued use of BNB55 after a policy update constitutes acceptance of the revised policy.

If you do not accept changes to the Privacy Policy, you should cease using the platform and contact support to close your account and request deletion of your personal data.

13 Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how your personal data has been handled, please contact the BNB55 support team. We aim to respond to all privacy-related queries promptly.

Please include your registered username and a clear description of your query or request so we can handle it efficiently.